Privacy Policy for Cheap Flights | Cheap Flights Fare UK

Who We Are

We’re a UK-based travel service helping people find affordable flights, especially from the UK to Africa. We operate under the domain cheapflightsfare.uk.

What Personal Data We Collect

We collect different types of personal data depending on how you use our services.

• Personal and contact details, such as your title, full name, phone number, email address, and home or billing address

• Passport number, nationality, and date of birth, if required by the airline or travel provider

• Payment information, including your card number, expiration date, security code, and the name on the card

• Travel preferences, such as frequent flyer numbers, hotel room choices, or car rental memberships, if these are relevant to your booking

• Medical conditions and dietary needs, but only when they are required by your airline, hotel, or tour provider, or are necessary to your travel

• Your email address and the method you used to find us as well as any travel interests you wish to disclose via our form on the web. We use this to communicate with relevant updates and offers

• Recording of phone calls that can be saved to enhance customer service and train our employees

• The use of social media, in case you use the functions on our site that are connected to Facebook, Instagram, or Twitter. These interactions are also dictated by the privacy policies of the platforms you are using

• Technical data, including your IP address and cookie information. This is collected when you visit our website to help us improve security and understand how visitors use our services

Note: We do not store your full card details ourselves. Payments are processed securely by licensed payment providers.

How We Collect Your Information

We collect your personal information in different ways depending on how you use our services. Most of the time, you provide it directly to us. This includes:

• Completing a booking or enquiry form on our website

• Making a payment or entering your card information

• Signing up to receive promotional emails or travel updates

• Getting in touch with our customer service team by phone, email, or live chat

• Browsing our website, where cookies and trackers may collect data such as your IP address, device type, and browsing activity

We may also receive your information from other sources in certain situations, such as:

• Someone booking a trip on your behalf, such as a friend, family member, or employer

• A travel agent or third-party partner who refers you to us

• Your visit to our website through a link from social media or an online advertisement

If another person gives us your details to make a booking for you, we assume they have your permission. If you are booking for someone else, it is your responsibility to make sure they agree to share their information. By submitting their details, you confirm that you have their consent.

Our Legal Basis for Using Your Data

We use your data under one or more of the following lawful bases:

• Performance of a contract: When you make a booking, we need to process your data to complete the transaction.

• Legal obligation: For tax, anti-fraud, and compliance purposes.

• Legitimate interest: For analytics, fraud prevention, and service improvement.

Consent: For marketing emails and promotions. You may withdraw your consent at any time.

Who We Share Your Data With

We only share your data when necessary and only with trusted parties. These include:

A. Travel Service Providers

• Airlines

• Booking consolidators

• Airport transfer companies

• Travel insurance partners (if you opt in)

B. Payment and Fraud Prevention

• Payment gateway providers

• Fraud detection tools

• Card network processors

C. Technology and Hosting Partners

• Website hosting services

• IT security tools

• Email delivery platforms (e.g. for booking confirmations)

D. Legal or Regulatory Bodies

• UK HMRC (for financial compliance)

• Law enforcement agencies (if legally required)

• Immigration authorities (when applicable)

We do not sell or rent your personal data to marketers or third parties under any condition.

International Data Transfers

Some partners may be located outside the UK or the European Economic Area (EEA). In such cases, we ensure your data is protected by:

• Working with partners certified under UK data transfer regulations.

• Using Standard Contractual Clauses (SCCs).

• Ensuring encryption and secure data transfer protocols.

How Long Do We Keep Your Data

We keep your data only as long as necessary for the purpose it was collected:

• Booking and payment records: Up to 6 years (for legal and tax purposes)

• Customer service records: 2 years after last interaction

• Marketing preferences: Until you unsubscribe or request deletion

• Cookies and analytics: 6 to 12 months (varies by tool)

When data is no longer needed, we securely delete or anonymise it.

Your Data Rights

Under UK GDPR, you have the right to:

Access your data	You can ask us what personal information we hold about you.
Correct your data	You can ask us to fix anything that is inaccurate or incomplete.
Delete your data	You can request that we remove your information when it's no longer needed.
Restrict data use	You can ask us to limit how we use your information in certain situations.
Object to processing	You can object if we’re using your data based on legitimate interests.
Withdraw consent	You can stop marketing communications at any time by withdrawing your consent.
Data portability	You can ask for your data in a format that can be moved to another service.
Complain to the ICO	You have the right to contact the Information Commissioner’s Office if needed.

To exercise your rights, contact us at: Info@cheapflightsfare.uk. You may also file a complaint with the ICO at https://ico.org.uk/concerns/.

Cookies and Tracking

• We use cookies to:

  • Keep you signed in.

  • Save your flight search history.

  • Enable website performance and load balancing.

  • Personalise suggested content.

  • Collect anonymous usage statistics.

Types of Cookies We Use:

• Type of Cookie	What It Does
  Strictly necessary cookies	Required for booking functions and to keep the website secure.
  Performance cookies	Measure how quickly pages load and help detect technical errors.
  Functional cookies	Save your preferences, like language or selected departure airport.
  Analytics cookies	Show how visitors use the site and help us make improvements.
  Advertising cookies	Only used if you give consent. We do not currently use these cookies.

  You can manage or delete cookies through your browser settings.

Changes to This Policy

• We may update this Privacy Policy when:

  • Our services change

  • Our partners change

  • Laws or regulations are updated

Contact Us

• If you have any questions, requests, or concerns about how we handle your data, please contact us without hesitation.

  Email: Info@cheapflightsfare.uk

  Phone: 02084329595